Pool, store and facilities are excellent and well maintained. Grounds were not well kept as grass was nearly 12" at my site and in poor health. Several holes in the ground at my site too. Sites are decent size in both length and width for big rigs. Staff was friendly, but several young workers that were not very knowledgeable about the facilities. A little bit of care for the sites themselves and this campground would be rated higher. Would stay again.
We were stunned at the quality of this campground ,and after 15 minutes we left and demanded a refund, which they gave us. This campground was not big rig friendly, at the site they gave us the picnic table was missing the center board (actually it was there sticking up between the other two), the site was a field of long grass that was indented into the ground. If I tried to open my slides, the bottom would have hit the ground (wall of indent). There were many old and run down buildings and trailers. The place was poorly maintained and we will never stay again. It is also very difficult to get to and is well off the main highway. We have stayed at Encore owned campgrounds before and found this not to be typical of an Encore facility.
Very well maintained park. Owners are on-site and seem to be very on top of everything and customer service is first rate. Many trees, but no problem for out 40' with large slides. Great pool area for kids with splash pad too. Excellent location to the downtown dells area. Moreover, park was easy to get to. Plan to stay again in the near future.